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Agreement for the use of the Serenity Beauty website


1/ We do not supply trade. If you are using products in treatments, on-selling product at your premises or online through your website or 3rd party websites like Amazon, Ebay etc, you need to contact the relevant authorised distributor for a trade account. Orders which appear suspicious will be cancelled and funds refunded and your registrations cancelled.

2/ Sales are restricted to 4 of any one product and/or £500 in total. Orders above these parameters or multiple repeat orders may be blocked or you may be contacted before dispatch is approved. Orders below these parameters may also be cancelled if they appear suspicious. If you are unsure, please contact us before ordering.

3/ For Environ purchases you first need a consultation with Skinmaze due the Active Ingredients of many of the products. Ordering  Environ Online prior to a consultation is in breach of our Terms and Conditions. The order will not be sent and your account would be cancelled.

4/ By using, you agree to be bound by these Terms and Conditions and any other guidelines or rules applicable to other services that may be posted from time to time. If you do not agree with any part of the following terms of conditions you must not use the site. If you are uncertain, you can always contact us (mail).

Serenity Beauty complies with all applicable laws and regulations relating to the sale of goods including the Consumer Contracts Regulations 2013.

  • Our Obligations: Serenity Beauty will provide you with up to date information on the functionality of the site and advice and assistance on any upgrades or changes to its functionality, as it deems necessary; and use reasonable endeavours to comply with any statute, regulation or other ordinance as and when they come into force.
  • Your Obligations: You agree that you will only use the site in accordance with these Terms and Conditions and shall comply with all applicable laws and regulations.You represent, warrant and undertake that you will not do anything or cause or permit anything to be done that may infringe, damage or endanger any intellectual property rights of Serenity Beauty or do anything that is otherwise unlawful.

  • Exclusion of WarrantyWe try to make sure the information contained on this site is as accurate as possible. However we give no warranty of any kind regarding the site and/or any materials provided on the site. Serenity Beauty does not warrant the accuracy, completeness, currency, or reliability of any of the content or data found on this website expressly disclaims all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage in trade.


Serenity Beauty assumes no responsibility and shall not be liable for any damage to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the site. In no event shall Serenity Beauty be liable for any injury, loss, claim, damage, or any exemplary, punitive, direct, indirect, incidental or consequential damages of any kind (including but not limited to lost profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with:

  1. any use of this site or content found therein,
  2. any failure or delay (including, but not limited to) the use of or inability to use any component of the site
  3. the performance or non-performance by Serenity Beauty
  4. the provision of or failure to provide services
  5. any information, software, products, services and related graphics obtained through the site.

Serenity Beauty’s liability shall not be limited in the case of death or personal injury directly caused by Serenity Beauty’s negligent act or omission.

Any dealings you have with third parties via the site are your responsibility. Should a dispute arise between yourself and any third party due to use of the site, we will do our best to assist its resolution but will not be responsible for any loss or damage suffered as a result.

We may provide links to other web sites, resources, advertisements or sponsorships either directly or through contractual partners. Serenity Beauty accepts no responsibility for these links and does not endorse their contents. If you decide to access other web sites, you do so at your own risk whatsoever.


You shall indemnify and keep Serenity Beauty indemnified against all actions, claims, losses, costs (including all legal costs actually incurred or otherwise), damages and expenses that are suffered or incurred by Serenity Beauty whether or not reasonable or otherwise foreseeable or avoidable which arise directly or indirectly from any breach or alleged breach by you of any of these Terms and Conditions.


All content, software and data on or relating to the site [and each of its modules], is the property of Serenity Beauty and/or its suppliers or business partners. None of the software, data or content found on the Site may be reproduced, republished, distributed, posted, sold, transferred, linked to or modified without the express written permission of Serenity Beauty.

In addition, the trade marks, logos and service marks displayed on this site (“the Trade Marks”) may not be used without permission. All copyright, database rights, rights in inventions, patents and patent applications in the software, data or content relating to the site shall (unless licensed to Serenity Beauty) be owned by and vest absolutely in Serenity Beauty.


We do not charge for payment by Dedit Card, Credit Card or Paypal. We do not accept Amex.

  • Severability: These Terms and Conditions shall be deemed severable. In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.
  • Changes to these TermsWe reserve the right to make changes to these Terms and Conditions at any time. Your use of the Site following such changes constitutes your acceptance of these changes.
  • Entire AgreementThese Terms and Conditions, together with those incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.
  • Governing LawThese Terms and Conditions shall be governed and interpreted in accordance with the laws of England.


View the lost orders section on the delivery page.


What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.


Please note that Skinmaze is a trademark used by Serenity Beauty Ltd under a Trademark agreement with Skinmaze Limited. Serenity Beauty Limited is registered in England at:

33 Brownsea View Avenue
Poole, Dorset
BH14 8LG

Please however send any correspondence to:

Serenity Beauty Ltd
3 Hamilton Court,
1-3 Alum Chine Road, Westbourne

Serenity Beauty Limited is registered in England, Company Registration Number: 4160639 ; VAT Number: 861 9172 08